Support

Team Member and User Support

Welcome to Savvygoat
Create your own journal about your unique climb to the mountain summit. 

Savvygoat Workflows
Discover how to navigate milestones and tasks, plan your mountain climb, review, reflect and document your journey.

The Mountain / Home Screen
Guided tour to help identify and locate the key features around your mountain, including milestones and tasks.

Tasks
How to access tasks, assign resources and meet the requirements for submission and upload supporting files.

Additional Tasks
Create additional tasks to make your own journey to the summit unique and based on your team direction.

Reflections
How to work through individual and team reflections using the AI generated summaries, monitor and comment on your team alignment.

Journal and Timeline
Quickly see when your next deadline is due and access your own journal at any point during your journey.

Attachments in Journal
How to make a file you have uploaded accessible in your journal, using an audio file as an example.

Feedback
How to locate the Herders feedback, check status, review comments and scores and work out the points awarded.

Messaging
Sending messages within your organisation, including attachments and group messaging with predefined groups.

Milestone Review
End of the milestone workflow and checks. Review your achievements and comment on your journey direction statement.

Milestone Planning
Consider the herders objectives and set your own goals for the milestone, create additional tasks and plan your workload.

Profile
Change password, allow notifications, customize your avatar and localize your experience and access other mountains.

Herder and Admin Support

Revolutionizing Team Learning in Education
Are you an educator looking to enhance your students' team-based learning experience? Look no further than Savvygoat!

Edit Mountain
Review of tabs for details, Milestones and Tasks, Reflections, Teams and Herders. Changing settings, adding resources, changing colour and making it a favourite mountain. Starting and Ending the game. 

Teams
Editing, name, colour and details, allocating team members. Monitoring progress and team metrics. Quick access to view and impersonate team members. 

View Mountain
Changing teams to view milestones and tasks by team. Viewing goat progress on the mountain 

Dashboard and Mountains
Pending tasks (feedback and approvals), upcoming milestones and search. Recently visited and favourite mountains.  View, edit, delete or copy mountains. Access to Teams.  

Milestones and Tasks
Adding or deleting milestones and tasks, Titles and descriptions, editing deadlines and points. Task submission requirements. Adding resources, files, audio and video. 

Herders
Adding a Herder. Changing user type. Assigning tasks by team and milestone.

Users
Adding users to the organisation. Editing usernames and role.  Delete user, send invitation and impersonate user, and reset password. Importing new users. Inviting users to sign up via a link.

Add New Mountain
The 7 step Wizard:  Name & description, Timings: start & end dates, Number of milestones, Reflection frequency, Number of herders, students and teams, Points, for tasks, journey and reflections and Theme.

Reflections
Set up, submission requirements, expanded view of the statements, editing the title, deadline and points. Approving partial team reflections. 

Providing Feedback
Filter by Milestone, Task Type and Team. Status type and legend. Adding feedback comments and percentage score, calculation with multiple herders. Submitting and editing comments and scores. Reviewing team member statements in reflections.