Support

Owner and Admin

Revolutionizing Team Learning in Education
Are you an educator looking to enhance your students' team-based learning experience? Look no further than Savvygoat!

Home Page and Dashboard
Workspace owner and member, invitations and credits - left hand navigation including messages, favourite mountains, profile avatar – settings and sign out. Notification inbox and support videos.

Add New Mountain
The 5 step Wizard:  Name & description, Timings: start & end dates, Number of teams and milestones, Reflection Point set up, Points for tasks, team journey and reflections and Mountain Theme.

Edit Mountain
Review of tabs for Mountain Details, Milestones and Tasks, Reflections, Teams and Herders. Changing Settings, adding Resources, Copy and Delete Mountains.

Milestones and Tasks
Adding or deleting milestones and tasks, Titles and descriptions, editing deadlines and points. Task submission requirements. Adding resources, files, audio and video. 

Reflections
Set up, submission requirements, expanded view of the statements, 4 Tuckman phases, editing the title, deadline and points. 

Teams and Invitations
Editing, team name, colour and details, selecting team members from the Workspace. Moving Members from one team to another. Inviting a member to join the team who is not already in your workspace. Managing invitations and use of credits. 

Herders
Adding a Herder. Inviting new herders. Assigning tasks to herders by team or task. Sharing the workload across multiple herders - potentially depending on expertise. 

Providing Feedback
Filter by Milestone, Task Type and Team. Status type and legend. Adding feedback comments and percentage score, calculation with multiple herders. Submitting and editing comments and scores. Reviewing team member statements in reflections. 

Start and View Mountain
Starting, ending mountains, Viewing a game as an admin, and setting the game colour and as a favourite.

Users
Adding types of users to your workspace, with different permission levels. Sending an invitation to individuals or groups using a csv or Excel file and using credits and purchasing more credits when required.

Member and Team

Welcome to Savvygoat
Create your own journal about your unique climb to the mountain summit. 

Savvygoat Workflows
Discover how to navigate milestones and tasks, plan your mountain climb, review, reflect and document your journey.

The Mountain / Home Screen
Guided tour to help identify and locate the key features around your mountain, including milestones and tasks.

Tasks
How to access tasks, assign resources and meet the requirements for submission and upload supporting files.

Additional Tasks
Create additional tasks to make your own journey to the summit unique and based on your team direction.

Reflections
How to work through individual and team reflections using the AI generated summaries, monitor and comment on your team alignment.

Journal and Timeline
Quickly see when your next deadline is due and access your own journal at any point during your journey.

Attachments in Journal
How to make a file you have uploaded accessible in your journal, using an audio file as an example.

Feedback
How to locate the Herders feedback, check status, review comments and scores and work out the points awarded.

Messaging
Sending messages within your organisation, including attachments and group messaging with predefined groups.

Milestone Review
End of the milestone workflow and checks. Review your achievements and comment on your journey direction statement.

Milestone Planning
Consider the herders objectives and set your own goals for the milestone, create additional tasks and plan your workload.

Profile
Change password, allow notifications, customize your avatar and localize your experience and access other mountains.